Leisure Inn Grand Chanakya, 4 A-B, Kashi Bhawan, Panch Batti, near Tanishq Showroom, M. I. Road, 302001 Jaipur, India
The Leisure Inn Grand Chanakya is located on one of the main roads through central Jaipur. A 25-minute walk from the Pink City, it is ideally situated near the main tourist sights. Whilst there was a lot of traffic to the front of the hotel, we didn’t hear too much of it.
We paid 2033 INR (approx. £22.30/$30.20) a night for a standard room.
When we booked, we chose a double room, but got a twin room instead – whilst not a huge issue, we don’t know if this meant we paid more than we were supposed to. We didn’t raise this with the hotel as we assumed we had accidently booked a twin room, but when checking online at a later date we realised it was a mistake.
The price we paid included breakfast, which was a buffet of Indian and western food.
When we checked in, our room was still being cleaned. In hindsight, we think it may have been because our booking was moved to this room at the last minute, probably because we were 2 males (there was a lot of hushed talking in Hindi when discussing room numbers). It was also not set up properly (lacking in towels and coffee mugs).
The room which comprised of two single beds, with a desk squeezed in the corner was comfortable and clean. The decoration was a bit tired and the outer corner of the bathroom had huge chips missing (which would be a simple enough repair).
The bathroom was probably one of the cleanest we had in our first few weeks in India and had an enclosed shower, which was a treat as we thought it would be nice not to have to walk in the water that inevitably gets everywhere. The shower enclosure actually leaked a bit, so we still had to make an effort to not to step in it.
The desk in the corner wasn’t great as the space next to the bed wasn’t big enough to rotate the chair to sit in.
The major issue we had is that some renovation work was going on for the whole of our stay. From around 8 or 9am to 7pm in the evening, we could hear the drilling and banging. Whilst the hours of work may seem reasonable, I think that if we are paying for a room, I should be able to use it without interruption and disturbance at whatever time we please. The workmen seemed to be unsupervised and we saw them literally laying in the hallway on a few occasions.
The Wifi at the Leisure Inn Grand Chanakya was generally good and consistent, but was restricted to 2 devices, so we had to keep dropping a connection when we needed to work on our laptops.
The housekeeping team were not consistent at all. After having to request towels and mugs on arrival, a daily theme emerged in which we had to ring down to reception. On some occasions, the staff would take our hand towel without replacing. Another occasion was the removal of the floor towel (for use after showering), which didn’t make a reappearance during our stay. Another 2 times we had to ring down for toilet roll (one of those times was because the spare had been removed).
The Leisure Inn Grand Chanakya has 2 restaurants and a cafe – one restaurant was on the rooftop and the other restaurant and cafe on the ground floor. We ate at the rooftop restaurant on a few occasions. The service was a bit slow at times, but the waiters were nice to speak to. The food was average, and we noticed that one of the platters we had ordered to share was slightly different in portion size the second time.
The staff were generally friendly and nearly everyone greeted us every morning (hardly a requirement but a nice touch).
The reception staff were helpful in printing our boarding passes for our onward flight and were attentive to our questions.
One annoying thing is that the reception took it upon themselves to ring us in the morning on our final 2 days to remind us that breakfast was being served. We figured it may have been because we hadn’t eaten the included breakfast so far and they were “being helpful”. Our other explanation was that it was to get us to leave our room as the cleaners did their rounds about 9am daily (we took our mornings slow and generally didn’t leave the room until after checking out our social media platforms etc).
Another point to note is that when we rang reception to find out if the noisy works would be continuing all week, we were told that we would be updated later once the receptionist had spoken to the management team. We never received a reply.
The Leisure Inn Grand Chanakya Jaipur was a generally relaxed environment that seemingly caters for a “higher class” of customer. We often received odd looks from some of the guest when walking around the hotel in shorts (and when we arrived and left with backpacks).
The hotel was nice enough and has a decidedly western feel to it (the Leisure Inn Grand Chanakya is part of an Australian chain of hotels). Some people may think we are picky, but whilst not a terribly unpleasant stay, we would expect better from a 3-star hotel (between the issues with housekeeping, the tired décor that could have done with a refresh in our room and the noisy work going on, it wasn’t worth the price we paid).
Would we stay here again?
The easy answer is no. We don’t really give places a second chance unless there is at least one outstanding element (staff that go above and beyond, or perhaps fantastic food). The housekeeping issues were bad enough, but when we consider the works going on right near our room, and the fact that we discovered we had been given the wrong room type (potentially due to our perceived sexuality), there is nothing that would cause us to return to the Leisure Inn Grand Chanakya, Jaipur.